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The CCM industry is at the dawn of a content intelligence revolution. Driven by advancements in Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP), traditional barriers that prevent enterprises from cost-efficiently modernizing their communications are rapidly collapsing. In the second white paper in a two-part series, Aspire founder and CCM industry expert Kaspar Roos outlines his vision of how content intelligence will shape the industry in years to come
This IDC Analyst Connection highlights Messagepoint’s MARCIEAssure™, an AI-powered quality assurance solution that automates compliance and accuracy checks…
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TORONTO, CANADA, JUNE 4, 2026 – Messagepoint, a leading customer communications management (CCM) solutions provider, today announced the…
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MARCIEAssist™ is Messagepoint’s agentic AI capability that fundamentally transforms how customer communications work gets done. Users describe what…
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