Request a demo

Request a Demo

Interested in seeing a demo?

Fill out the following information (please ensure you provide some detail on the problem you are looking to solve or the Messagepoint product you are interested in).

Close Button
Company

About Us

Messagepoint is a leading provider of AI-powered customer communications management software. Only Messagepoint harnesses AI to automate and simplify the process of migrating, optimizing, authoring, and managing complex customer communications for non-technical (business) users. Customers rely on its award-winning platform to deliver exceptional, highly personalized customer communications across all platforms and channels with unparalleled speed, efficiency and accuracy.

In 2026, Messagepoint acquired Sefas, a leading provider of Enterprise Communications Processing (ECP) and document composition software.

Messagepoint streamlines the management of complex, regulated customer communications and delivers optimized communications and experiences across all channels.

3/4

of the top US Banks

2/3

of the top Canadian Banks

3/5

of the top US Health Payers

2/4

of the top US P&C Companies

SPARK Matrix Award 2025 CCM 3

Awards and recognition

The 2025 SPARK Matrix for Customer Communication Management by Quadrant Solutions positions Messagepoint as a Technology Leader

Get the 2025 SPARK Matrix Report
Awards11 Apr2025 v13@1x

Recent Awards

Messagepoint has grown from its beginnings as a top global Customer Communications Management (CCM) integrator (formerly known as Prinova), to become a recognized leader in the space due to our unique ability to intelligently migrate, manage, and optimize content.

Recent recognition includes

Certifications

SOC 2

Messagepoint obtains a SOC 2 Type 2 report and a SOC 3 report annually after completion of audits conducted by PwC in accordance with criteria established by the American Institute of Certified Public Accountants (AICPA). These audits cover the suitability of the design and operating effectiveness of controls relevant to Security, Availability, Confidentiality and Privacy and provide assurance that Messagepoint’s service commitments and system requirements were achieved as further described in the reports.

Please contact us for inquiries regarding these audit reports.

STAR Level One

Founded in 2013 by the Cloud Security Alliance, the Security Trust Assurance and Risk (STAR) registry encompasses key principles of transparency, rigorous auditing, and cloud security and privacy best practices. Messagepoint has attained the STAR Level One security self-assessment based on the Cloud Controls Matrix and the CSA Code of Conduct for GDPR Compliance.

Accessibility Policies

 

Modern Slavery Statement

Request More Information

Interested in learning more about Messagepoint?  Let us know how we can help.