2026 Aspire CCM Leaderboard

Messagepoint was recognized as a Leader in the 2026 Aspire CCM-CXM Technology Vendors Leaderboard for the eighth consecutive year.

Messagepoint has been recognized by Aspire Customer Communications Services as a Leader in its 2026 Aspire Leaderboard™ for Customer Communications Management (CCM) technology vendors for the eighth year in a row. This recognition highlights Messagepoint’s leadership in delivering intelligent, AI-powered CCM solutions that enable regulated organizations to manage their communications with unparalleled speed, accuracy, and control. 

Get full access to the Aspire CCM Leaderboard

What is the Aspire Leaderboard?

Aspire Customer Communications Services is a boutique consulting firm specializing in the Customer Communications Management (CCM) and Customer Experience Management (CXM) industries. Through deep market expertise and global insights, Aspire works with technology providers, service providers, enterprises, and investors to help them achieve their CCM goals. The Aspire Leaderboard is the industry’s only interactive vendor comparison tool for CCM software. Participating vendors are analyzed by Aspire’s independent and expert analyst team and scored based on the strength of their solutions and overall strategic direction.  

Where Did Messagepoint Rank in the 2026 Aspire Report?

In the 2026 edition of the Aspire Leaderboard, Messagepoint earned the highest “Leader” designation across three separate CCM categories:

• Vendor Hosted SaaS CCM Grid: For cloud-native CCM software solutions offered as a service (SaaS) and hosted and managed directly by the vendors. 
• AnyPrem CCM Software Grid: For CCM solutions that can be deployed on-prem or in a hosted, public, virtual private, or hybrid cloud configuration. 
• Enterprise Communications Processing (ECP) Grid: For post-composition or downstream processing software that orchestrates diverse input and print output streams. 

“Messagepoint has been at the forefront of AI innovation in the CCM space. MARCIEAssist highlights how agentic AI is moving from concept to reality and how it can fundamentally transform the work of customer communications management. What stands out is Messagepoint’s purpose-built AI architecture for CCM, focused on solving the operational complexity of communications management rather than simply incorporating LLMs into existing solutions.”

Kaspar Roos – CEO of Aspire CCS.