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Resources

How to optimize customer communications for vulnerable populations and Limited English Proficiency with generative AI

BY Ed Worsfold

Watch this on-demand webinar and learn how advancements in generative AI can accelerate content rewrites into plain language, reading level adjustments, translation processes and more to make communications optimization a reality. Get the latest on:

  • How to lower the barrier to understanding complex customer communications
  • What are the latest standards in plain language and how these can and should be adopted
  • How to reduce the perceived burden of translating communications into multiple languages
  • What to look for in a generative AI solution to ensure quality outcomes and efficient processes

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Messagepoint MARCIEAssure Named AI-based Healthcare Solution of the Year in 2026 AI Breakthrough Awards Program

TORONTO, June 25, 2026 – Messagepoint, a leading customer communications management (CCM) solutions provider, today announced that MARCIEAssure™…

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2026 Aspire CCM Leaderboard

Messagepoint was recognized as a Leader in the 2026 Aspire CCM-CXM Technology Vendors Leaderboard for the eighth consecutive…

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Messagepoint Honored with MortgagePoint Tech Excellence Award for Second Consecutive Year

TORONTO, Canada, June 16, 2026 – Messagepoint, a leading customer communications management (CCM) solutions provider, announced today that it has once again been recognized as one of…

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